So I tried one more thing, and that was to connect it to the laptop instead and happily everything worked and the modem was found. I had major problems with an Australia wide broadband outage last night whilst trying to sort this out on live chat. I am not sure why my post was removed?? Search in titles only Search in Sierra Wireless only Search. Let Windows finish installing drivers. Do you think I might have better luck with another network provider say optus??? I’d suggest trying this and attempting to install the firmware update from another computer.

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Secondary error info – Device is not connected. Order online today Get help with any Tech at Home with Telstra Platinum Don’t forget to tag answers as Accepted Solutions and give a Like to the member s who helped you out. The modem has zero bars of reception ad760s has a message ‘searching for network’.

AirCard 760S 4G LTE Mobile Hotspot sierra wireless 760S AC760S Wholesale

Quick and easy setup. So here is the solution I found after two hours. All moderation actions are supported by the CrowdSupport Community Guidelines. If I try checking for updates through the net interface it does nothing. Scroll to additional screens on your device to av760s the latest messages, alerts, device information, and firmware status.

In addition, dock it into an AirCard Hub to connect up to 20 devices through WiFi or Ethernet so you can network your devices at home or in a small office.


Reduce the time needed for compatibility testing with corporate applications. It worked for me. Yes, I have tried restarting the device. The man at the Telstra store put acc760s of their Sim cards into the modem to test it and as soon as he turned it on he said, Nope, it’s no good and I should return it to the owner as only he can use it with the original Sim and can never be used with any other, even ac760w new one from Telstra.

I checked everything like USB cables, drivers etc, but no luck.

S | Mobile Hotspots | Mobile | Service Providers | NETGEAR

Hi Telstra Admin, I too have tried flashing my firmware on the S and downloaded the patch from above this message however when I double click the. Easy device management with the LCD screen. Do you think I might have better luck with another network provider say optus???

Reduce the time and money required to test, deploy, and support mobile broadband. We may share certain information about our users with our advertising and analytics partners. So before I started spending money on a new Sim I rang Telstra just to verify the modem details were correct that were stated by the seller. It’s everything consumers look for.

Telstra Bigpond Sierra Wireless ACS Unlock Success – DC-unlocker

I’d suggest trying this and attempting to install the firmware update from another computer. To login just use the default “admin”.


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In other words, perfect for IT managers. If anyone else is experiencing this and would wish to update their firmware also, it can be found at http: In response to awalt. If this happens use same account that you have unlocked it before, it won’t require more credits for unlocking same device again. I rang them and was told it would take anything from 30 minutes to 4 hours for the activation to be finalized.

Can anyone tell me how to flash the device please?

Are there any other tricks I can try??? To change the internet settings of the modem, goto the menu and click on “Advanced Settings”, and the Advanced Settings window will open.

Share 4G LTE with clients, colleagues, and family when at the office or on the road. Previous 1 2 template Next. You will still see the Advanced Settings window and now your new profile you just named should be in the drop down menu next to the Default Profile.